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So far it's been a great experience. The app delivers on its promises!
I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness.
Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.
Great support and options!
Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!
Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.
Suite à un souci sur mon plan mensuel, j'ai contacté le chat, réponse super rapide et résolution du problème en 5 min. je recommande.
very reliable and helpful.
I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!
Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!
Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business