รีวิว (24,816)
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Quick service via chat from Jose. Thanks for the quick assistance!
Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business.
I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving.
The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, ...
Jose M. and the entire tech support team have been extremely helpful as we transition to this new platform. They are amazing!
I'm not a fan. A lot of functionalities and customisations are missing and I feel like every time I contact support to fix something, it can't be done.
I've been emailing back and forth to get my fonts fixed (it wasn't displaying the correct font on mobile) and to get my custom fonts installed for weeks and my website even froze because of this in the process... The abandoned cart email images ...
Hi there - I'm Alex, the CEO of Privy. Thank you for this feedback. I've sent you a note to see if we can get you sorted.
I've had many technical issues with the app that is yet to be resolved, and find their billing very confusing.
Great support from the team after using the tool for the first time; Jose helped me fix my issues
I talked to Jose M. today. He solved me problem and I'm happy. :)
Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who ...
Awesome plataform, great customer service!
We love PRIVY!! It has been a pivotal tool for our Shopify e-commerce platform in driving sales for our independent beauty brand.
PS: Jose was super helpful and responsive to our tech issue. Love that they are readily available, every time I've sought help.