整体评分
4.6
每个评分等级的数量
2024年3月19日

Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.

13 Moons
美国
大约2个月 人在使用应用
Privy Operations已回复 2024年3月21日

Hi there,

Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.

We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.

2023年7月14日

We've been using Privy for about 9 months now, having switched from Mailchimp when we redesigned our website. The conversion displays and automations have been a game changer for us, bringing in more subscribers and revenues. The team are fantastic - shoutout to Vickee and Henry for being incredibly helpful! The only small negatives so far have been pricing (which of course is proportional to the size of your business and may be worth it) and a couple of smaller technical issues which the team are constantly improving. Overall, we would definitely recommend.

La Fromagerie
英国
大约1年 人在使用应用
2023年7月20日

I have been using the app for about a month and its going well! We have seen some sales from our campaigns and automation, which is great (means the emails are being seen and delivered, which was one of our concerns starting with a new app like this). So far, the only thing I would LOVE to see improved is the reporting and tracking functions. It is not easy to figure out which of your customers interacted or purchased. I also would like the ability to see the contacts in the segments, this seems like a big miss - I don't want to blast 70-900 people (or even 2) without having any idea who they are or if it was filtered correctly.

Brijjit Medical
美国
2个月 人在使用应用
2023年7月31日

Fantastic text marketing app. Using them as my main texting app in conjunction with my email marketing apps has seen tremendous success for my business. Their customer support was also great and they held my hand along the set up process and quickly answered any questions I had.

Clarks House Cleaning
美国
28天 人在使用应用
2023年7月5日

Initially I wasn't satisfied with customer support. I started working with Kristina and she was very helpful. I'm not sure I totally understand how the app works and continue to say that for me, it's not very user friendly. Additionally, I haven't figured out if the app is worth the cost since I'm just starting my business.

KJT Collections
美国
16天 人在使用应用
编辑时间:2016年9月28日

I love the fresh modern look of Privy. I've tried other apps but this is the easiest to use, the cheapest (it's free!!) and by far the best looking. Highly recommended.

Aloha Tuners
美国
大约8年 人在使用应用
2016年2月25日

Not a bad little add on to the site, disable emails though they always seem to be sending something.

Hyper Fitness
加拿大
接近8年 人在使用应用
2016年10月26日

Just using the simplest option to add to mailing list has made email acquisition so easy. About to up the game with a giveaway. Should produce even greater results.

Chirocept
美国
7年多 人在使用应用
2016年10月12日

Easy to use app. Curious, if an email has already been provided (on a previous visit), is there a way to recognize that user and not have the pop-up window reappear?

Ad Hoc Home
美国
7年多 人在使用应用
2016年10月8日

Fantastic app - much better than the base popups my Shopify theme offers! :)

Oddcroft
印度
7年多 人在使用应用