評價 (24,917)

整體評分
4.6
各級評分數量
  • 75% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2024年1月24日

Really bad - it keeps getting in the way when I am trying to customize my Shopify site. Can you turn it off while I am editing and working on the back end of my website?

Dana Cooper Bermuda
美國
使用應用程式 2個月
2024年1月23日

Not good. You ask for help from support and they talk to you like you are a computer genius. NOT EVERYONE IS. A quick 5 minute call probably could have solved all our issues but NO ONE wants to pick up the phone and help the customer

Hill Country Kids Clothing
美國
使用應用程式 1年多
2023年12月29日

A certain way to slow your website (just check it on google speed insight to make sure that is really slowing it). We are yet customising the app and trial gone. Spent hours to optimize text on that pop-up and lose it now. Support couldn't help me to just see what I wrote there. Support S*ks. Go away for Klaviyo no way you could compare

Claira®
法國
使用應用程式 2個月
2024年3月9日

Carley is the absolutely BEST Privy support manager I ever worked with. She is on top of her game and is willing to get in the "weeds" to solve problems. She is truly an asset to Privy.

Delilah Home
美國
使用應用程式 大約1年
2024年4月12日

Jose is very helpful! Totally recommend using Privy

SamSpace
美國
使用應用程式 3個月
2024年5月9日

very reliable and helpful.

KÜVUTIA
英國
使用應用程式 6個月
2024年3月18日

Honestly the best customer support I have received in a long time. Jose was very attentive and quick to solve my problems.

Sielo Beauty
美國
使用應用程式 4天
2024年4月22日

Privy have good customer service.

Supply-A-City
美國
使用應用程式 25天
2023年12月12日

Great customer service!

obVus Solutions LLC
美國
使用應用程式 大約3年
2024年6月29日

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
巴西
Privy Operations 已回覆 2024年7月2日

Hello,

Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.

Please check your email (and spam folder, just in case) for further instructions.

If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.

We appreciate your patience and look forward to resolving this for you promptly.