Privy ‑ Pop Ups, Email, & SMS

Confusing, overwhelming, asks to review without actually haivng used the app. Not even sure it works!

NOT A MAILCHIMP REPLACEMENT. Price for email service more expensive than mailchimp. Complicated integrations with no phone support available. Email reply from support 2 days after submission. Of course you can talk with sales at nauseam. Attempted to cancel within the first hours of signing up and was told no refund possible. Make sure to do your homework before aligning your business email needs with Privy.

Not user-friendly at all.
The UI is not clear, nor are the options given.
Examples whilst creating would be helpful.

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

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Beware! I'm charged twice for this app - emailed shopify who notified them so they could get in touch but never heard a think. Received my latest invoice and again charged twice!! I have removed the app which I also believe to be detrimental to SEO since they are the largest impact on slowing down a website and tabs that get in the way of navigation

They sent an email out saying there would be a SMALL price increase, but did not state the amount. They said you would see the increase on your next bill, of which it was doubled.

I signed up for this app and filled out all the information but when I come back, my company isn't even listed! I have set it up twice. I thought this was supposed yo be a really good app?