評價 (24,917)

整體評分
4.6
各級評分數量
  • 75% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2017年11月13日

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

Bloomtown Botanicals
英國
使用應用程式 大約1年
2018年2月16日

is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?is it for free?

Meinonlinetrainer1
德國
使用應用程式 大約1年
2017年3月23日

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Curated Brew
英國
使用應用程式 大約1年
2018年4月30日

I signed up for this app and filled out all the information but when I come back, my company isn't even listed! I have set it up twice. I thought this was supposed yo be a really good app?

Anderson Adventures
美國
使用應用程式 12個月
2018年3月6日

Good but doesn't work on iPhones. Fatal flaw!

Burkek
美國
使用應用程式 11個月
2020年11月2日

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
印尼
使用應用程式 11個月
2018年8月31日

Not really happy with how quick they put a campaign on the site without really saying they would do that.

Wizard Pins
美國
使用應用程式 11個月
編輯時間:2019年10月4日

I used this app during an important campaign and did not have any email addresses added. I found out afterwards the app had disconnected. Very frustrated w

Rentals Coach
美國
使用應用程式 11個月
Privy Operations 已回覆 2019年10月7日

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

2023年2月9日

I have been a customer for almost a year. Today we got word that the basic plan is doubling from $15 a month to $30. Like many small businesses this is not an easy time. I am basically being asked to pay double for no extra features. So much for any customer loyalty.

8 Cool Cats Jewelry Shop
加拿大
使用應用程式 11個月
編輯時間:2022年6月10日

Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.

Hystar
美國
使用應用程式 11個月
Privy Operations 已回覆 2022年7月11日

Hi there,

Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.

Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email billing@privy.com.