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Great support and options!
Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!
Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.
Suite à un souci sur mon plan mensuel, j'ai contacté le chat, réponse super rapide et résolution du problème en 5 min. je recommande.
Very hard to use and make changes. took me so much time to edit everything and it also changes things by it self. I still can't believe I wasted so much time to edit simple things. If I didn't have my follow up emails setup already will remove the app right away
Hi there,
Thank you for sharing this feedback. We’re committed to turning this experience around for you.
Our team has reached out to offer 1:1 support to help you make any changes needed and ensure you’re not experiencing issues.
Should you have any further questions, please feel free to reply to the email follow-up we’ve sent you directly.
very reliable and helpful.
Amazing experience with Karol
Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!
Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.
We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.
I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!