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Customer service has been very helpful in our on boarding process. I was having some issues with my list after sending out our first newsletter and they helped me resolve it quickly.
Pretty terrific! There are occasionally weird bugs in the system, but Henry and the technical team are really great about communicating and fixing them as they arise. We came to Privy from Mailchimp and the occasional hiccups are MORE than worth the significant reduction in cost. Plus, the fact that we have a dedicated CSM at Privy is amazing. In the 10 years that we were with Mailchimp, I think I spoke to a living person once. Just once.
Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business
I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!
It has increased email deliverability, and I am happy with the customer service I receive any time I have a challenge. Highly recommend.
I just had a great experience with Karol, a member of the support team, she was pro-active, really helpful and felt like she genuinely cared and wanted to help. I never write reviews, but this level of service made it a must. Thanks Karol!
Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!
Efficient customer service. Jose was able to quickly resolve my issue as a new user.
Truly amazing customer support. Karol from Privy literally took 30 minutes to build out the perfect pop up series for our website.
Privy is a great app for lead generation and email marketing campaigns.
I would recommend.