Privy ‑ Pop Ups, Email, & SMS , 24,847 則評價
Our advice would be to check out the other 1 star and 2 star reviews. We have over paid for this app after cancelling for 12 months. A total of $1680. No recourse at all from this company , just "Its in our Terms & Conditions"
Our billing team has checked and can confirm no overpayment took place. In this case, we see you spoke to our billing team and let us know you forgot to cancel your account a year ago. We made an exception here and refunded the payments since your last login, which was 4 months ago. We are working to apply our refund policy consistently and fairly which is what we did in this instance. For further questions, please email firstname.lastname@example.org and please reference ticket number # 174450.
Very nice app. I've had several sign ups since I've had this app. A+ Would definitely recommend. No issues with it.
Really liked this app. But I noticed they have changed the pricing since November and I have been overpaying for Privy for over 6 months. Luckily I am able to use Klaviyo for most of the features I need.
Our billing team has checked, and we do see your price changed back in April of 2022. Privy has decided to phase out our lowest tiers of our Conversion only plan as of April 2022. The lowest tier we now offer is $70. Our marketing team emailed all impacted merchants in April of 2022 to advise of the upcoming changes. As outlined in Terms and Conditions (https://www.privy.com/terms-and-conditions) Privy will notify all merchants of a price change within 14 days. Our sincere apologies if this email was missed.
Currently, we are running an offer to make the switch to Privy and get 50% off your Klaviyo bill. If you are interested, you can email email@example.com.
I often see an app that I want to try, but then find it too difficult to set-up the way that I would like it to look, or I don't understand all of the benefits that it can give me. Privy (Daniel) took over an hour to onboard me, set-up templates prior to our call with my logos, etc., and he went step-by-step as we set up templates together. Daniel even sent me a bunch of super helpful links and I have his direct contact information for any additional questions. I personally would give Privy 10 stars if I could! OUTSTANDING customer service!!!!
Outrageous fees. They will bind you into a contract for months and force you to pay a termination fee if you decide to switch.
Our billing team has checked with your customer success manager - we see you signed a contract for 12 months. After March of 2023, the paid plan will be moved to monthly and can then be cancelled. This will not cancel when changing to monthly, so please contact us at that time to help.
Please note, we do offer month to month plans and will never force a merchant into a contract. If you still need assistance, please email firstname.lastname@example.org.
I wanted to learn how to do pop ups and news letters and this app did just that. It did more than that actually because you get to work with someone who is a professional and although its easy to use they teach you a lot.
A fantastic app that has definitely helped my start-up e-commerce business in generating revenue. It's very user friendly to navigate and create campaigns.
GREAT APP! The experience after purchase is incredible! They really have the skill to create more conversions in just a few days after you purchase!
The experience after the purchase is incredible. Talk about going above and beyond, they crushed it!
I downloaded Privy on accident but I have been seeing their ads for quite some time before that. The initial call with Megan explained a lot about the company and what they had to offer. She was so honest and lively during the call that I went ahead and took the next steps. Andrew handled my onboarding meeting and he was absolutely amazing and very accommodating. Not only did he walk me through the site but also had some emails prepared that we slightly tweaked while on the call to suit my site/company. He was amazing. I’m excited to see how this all turns out.