Privy ‑ Pop Ups, Email, & SMS , 24,827 則評價
This app charges based on the number of mailable contacts that are added to your account, even if you aren't using the Privy pop-up to add the contacts. So, your account will continue to grow as they sync any contacts gained by Shopify through sales or sign-ups on your site. We found this out recently when we paused our Privy campaign but then were unexpectedly hit with a price increase because our number of mailable contacts had grown (thanks to Privy pulling Shopify data into our Privy account, completely unbeknownst to us). So even though we weren't using their email capture feature, they still increased their monthly fee... This was not the original terms of service that we agreed to when we started using this app; we have never used it for email or sms, Klaviyo is far superior for that purpose.
Just signed up stop asking for review. Also, I cant appreciate a company that blatantly lies to their customers. In your FAQ, you state that Privy does not affect or slow down page speed. I find it odd that you feel it necessary to make that point bc as the developer you know the truth but want to convince people otherwise. I challenge anyone that downloads privy to save a copy of their Shopify theme before privy and one using privy then visit performance insight sites like gtmetrix, pingdom and google page speed and you will clearly see that Privy DOES indeed affect your page size, load speed and overall performance. Whether or not someone decides ultimately the trade off is ok is up to them but Privy should do the responsible thing and be honest about it so the customer can decide whether or not it is worth the hiccup in page performance.
terrible. the list does not sync with mailchimp
I just start so i dont know if the result will be good. I'm looking for the spin to win on privy. I can't find it
Used them once previously and due to a technical error on their side missed out on what I believe would've been a lot of sales. Lots of other services provide what they do, so I will be going elsewhere.
Just downloaded this Privy app, and still exploring. Thus it is still too early to give a honest review now. So, i have to give a 3* rating to be neutral now.
I am forced to write about this app, so i have downgrade the ratings to 1* now
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at firstname.lastname@example.org, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Really difficult to figure out and use. Not user friendly in the slightest. The support is tiresome. the chats are not accessible as you go through the steps. Very frustrating experience
I've been using Privy over a year and until recently had no complaints. I was using a pop up campaign for my Black Friday/Cyber sales, and encountered a MASSIVE internal issue with privy. Basically, I tried to integrate my Black friday discount code into the pop up, however Privy recreated the discount over again which caused my discount code on shopify to become invalid. This resulted in nearly 2 hours where the Black friday discount code was completely UNUSABLE. This problem likely cost me thousands of dollars. I reached out to support and they game me generic replies to do things I already tried. Shopify support was able to solve the problem. I'll continue to use Privy, but honestly guys....you cost me a lot of money so this review was necessary.
Pushing me to write a review of atleast 30 characters.. lost all points.
I have been using this app for over a year with just the basic features and only 1 campaign. Because my overall website has a lot of page views they want to bill me $140 a month.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at email@example.com and we'll put you in touch with the right people.