整體評分
4.6
各級評分數量
  • 75% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年4月11日

Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.

We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.

Reel Happy Co
美國
使用應用程式 2年多
2024年4月9日

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!

Blooms of Hawaii
美國
使用應用程式 2年多
2024年3月15日

Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship with others (even the little ones) great way to reach out. "Do unto others what you want others to do unto you"-this is what I call-"the ALOHA".

Simply Aloha On The Go
美國
使用應用程式 8個月
2024年2月29日

Amazing experience! Support were so helpful, and really kind, given I was responsible for the issue! So impressed at how quickly my issue was resolved, and the communication was top notch!

The Three Little Floofs
紐西蘭
使用應用程式 3年多
2024年4月12日

Privy really changed my store. I used to have marketing apps in the past but none of them really leaved up to deliver what I wanted. After downloading Privy, my email subscribers went up which allow up to increase my conversion up to 12%. This app is an all in one app. You name it, everything in one. 5/5

V.I.P Digital Presence
美國
使用應用程式 3個月
2024年3月4日

I have been very pleased with the Privy service over the last couple of years. But I especially LOVE my CSM (customer success manager). He is so helpful and is always my cheerleader.

Urban Oreganics
美國
使用應用程式 6年多
2024年2月15日

Privy has offered a great personable experience. They have helped every step of the way in my email marketing journey and have always gotten back to me in a timely manner, which I find invaluable.

Layer Cake Shop
美國
使用應用程式 接近2年
2024年3月13日

Customer service has been very helpful in our on boarding process. I was having some issues with my list after sending out our first newsletter and they helped me resolve it quickly.

The Braided Rug Place
美國
使用應用程式 大約2個月
2024年3月21日

I just had a great experience with Karol, a member of the support team, she was pro-active, really helpful and felt like she genuinely cared and wanted to help. I never write reviews, but this level of service made it a must. Thanks Karol!

BomoSwim
阿拉伯聯合大公國
使用應用程式 6個月
2024年4月8日

It has increased email deliverability, and I am happy with the customer service I receive any time I have a challenge. Highly recommend.

Mylani
美國
使用應用程式 1年多