Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 1, 2019

So far so good! Just started using the app and got it up and running in 10 minutes! Only minus is that I don't see a way to link with my mailchimp account - for the free service at least.

LABEL+thread
United States
Almost 4 years using the app
Privy Operations replied April 3, 2019

Thanks for the review! Here are instructions on how to connect with Mailchimp. https://help.privy.com/hc/en-us/articles/360009564293-Syncing-Your-Privy-Contacts-To-MailChimp

June 11, 2017

Easy to use and user friendly!

Purfitness
Canada
Almost 4 years using the app
October 6, 2015

Incredibly easy to set up and amazing results. My Newsletter sign up skyrocketed to 450 in the first 24hrs. I went from 5 to 6 sign ups per day to an average of 80. Incredible! I can't thank Privy enough. Ben's encouraging and helpful e-mails are wonderful too. I am using the Free package but I am considering shifting over to the payed for the use of onetime coupon codes ;)
Thanks Privy!!

Dollsanddaydreams
United States
Almost 4 years using the app
Edited December 1, 2018

Privy has been great. 2300 subscribers so far! Highly recommend Privy! It is by far the best email collection tool we have used.

ShopBohemianBliss.com

Bohemian Bliss
United States
Almost 4 years using the app
November 13, 2017

Really great app! I absolutely love how it looks and how professional it appears.

Fox Supplements
United States
Almost 4 years using the app
January 16, 2017

Easy to set up, easy to use. Amazing customer response!

Phd Galeria
Brazil
Almost 4 years using the app
June 1, 2017

great app. simple to use and understand.

Themamacat
Singapore
Almost 4 years using the app
July 26, 2023

We've been with Privy for over four years and came over from mailchimp. We have worked with our Privy specialist teaching and helping with all aspects from campaigns, automation and pop ups and new trends. It has been the best personalize service and Privy accounts for over 25% of sales consistantly. We honestly couldn't have scaled without the professional care they have had for our small business.

Earth Bands
United States
Almost 4 years using the app
November 15, 2016

Awesome App! Does so much for free! Allows you to customize the look tremendously. Very happy, would definitely recommend. Customer support is great as well.

Zerototwo
United States
Almost 4 years using the app
Edited October 16, 2016

Super easy to use, made my first campaign in minutes!!! I love that it auto connects to my shop and no need ot enter url codes!!

Headdress By Sheri
United States
Almost 4 years using the app