Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 1, 2019

great ! It really help me to increase my conversion rate. yeeeeeeeeeeeeessssssssssssssssssssssssssss

Shop-CK
Germany
About 20 hours using the app
Privy Operations replied March 2, 2019

Awesome to hear, thanks!

August 21, 2018

Don't really know if it works or not cause they make u do a review

Lsgtees
United States
About 19 hours using the app
October 5, 2017

Not working at the moment but might be just for me

Build The Legacy
Netherlands
About 17 hours using the app
Edited April 10, 2019

I found that the app did not show me a preview of the popup I wanted to create so I could not see what I was actually going to publish. the features that are available however are very good.

Apostle Tactical
United Kingdom
About 16 hours using the app
Privy Operations replied April 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 20, 2019

BEWARE! Runs smooth, customization on point, but since nobody is mentioning it I thought I would, this app will increase your browser caching significantly it made my website 4.5 seconds slower via mobile if you want a fast site do not download this app went from a page speed score of 78 on gtmetrix to 89 just by deleting this app. read up on leveraging your browser caching to understand what i am talking about 4.5 seconds can make or break your conversion rate.

Tension Pen
Canada
About 14 hours using the app
Privy Operations replied September 20, 2019

We're sorry about the issues you are experiencing. Thank you for the feedback. Please email us at support@privy.com and someone can help resolve this problem.

November 21, 2016

Easy installation. Not sure if the free version will tie to my MailChimp account or not.

Pro Fan Shop
United States
About 13 hours using the app
Edited April 17, 2019

5 minutes in, it seems powerful, but not very friendly. UX could improve big time. Menus and working with it is not intuitive.

Crisobela
Colombia
About 13 hours using the app
Privy Operations replied April 17, 2019

Thanks for the review and sorry you’re finding the UI challenging. Feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited April 2, 2019

Haven't used it much yet Haven't used it much yet Haven't used it much yet Haven't used it much yet

Out Came the Sun
United States
About 13 hours using the app
Privy Operations replied April 3, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 7, 2017

So far the program is easy to use.

Luxe And Homme
United States
About 8 hours using the app
May 15, 2019

Too early to be asking me for a review as I just installed it in Shopify to replace mailchimp! Seems ok so far but had to move all the sections within the signup template as they were on top of eachother with no space to put in an email address (DOH!)

Performance Athlete
Ireland
About 8 hours using the app
Privy Operations replied May 15, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training