Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

May 7, 2018

asked for a review before i even had a chance to try the app

Reptilesandinverts
Australia
About 1 year using the app
April 23, 2019

This app has many glitches and if difficult to operate. The email pop up just layers each element on top of one another instead of listing the elements one below the last.

Sweet Simplicity Boutique
United States
About 1 year using the app
Privy Operations replied April 23, 2019

Thanks for your feedback and sorry for any frustration you are experiencing. The elements are layered so that you can create different design effects and control exactly how your pop up looks. You can also reorder the layers by dragging and dropping them so that they look and behave the way you would like. We always recommend the form and submit button being the top two layers so that nothing is blocking that experience. If you need help, give us a shout at support@privy.com

Edited February 22, 2019

Not sure yet - just installed it so let's wait and see after a little while of setting up using etc .

ELY SÉIDE
United Kingdom
About 1 year using the app
November 30, 2020

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

BridalSparkles
United Kingdom
About 1 year using the app
March 28, 2023

They sent an email out saying there would be a SMALL price increase, but did not state the amount. They said you would see the increase on your next bill, of which it was doubled.

Menace Clothing Company
United States
About 1 year using the app
July 14, 2022

Beware! I'm charged twice for this app - emailed shopify who notified them so they could get in touch but never heard a think. Received my latest invoice and again charged twice!! I have removed the app which I also believe to be detrimental to SEO since they are the largest impact on slowing down a website and tabs that get in the way of navigation

Djuna Studios
United Kingdom
About 1 year using the app
May 19, 2017

I havnt used it yet but it wants me to review it so here is my review, i will change review after i figure out how it works

Smarthempoil
United States
About 1 year using the app
July 27, 2017

its so annoying how they keep asking for reviews and wish the pop ups were more customizable

Nina Clothing
Argentina
About 1 year using the app
April 27, 2020

This app is incredibly overpriced, and their pricing practices are deceptive. They count each page view towards your pricing limit - if you run an e-commerce store like mine one user session can rack up 50-100 page views. So even though that user sees the popup only once, you get charged as if they saw it 50-100 times!

The app is easy to use and install, but you will find yourself quickly paying hundreds of dollars a month for it. It was a huge waste of my time.

Trendsy
United States
About 1 year using the app
June 6, 2017

Popup doesn't show on the website

Sachini London
United Kingdom
About 1 year using the app