Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 15, 2019

Privy is a super easy and powerful tool to use. It has helped our company continue to grow our marketing email list at a incredible rate. Above all else though, their customer service is unmatched! The design features do sometimes have some minor bugs, but if you flag it for their team they'll definitely address it as soon as they can.

The Pro's Closet
United States
Over 3 years using the app
Privy Operations replied March 17, 2019

Great to hear, thanks! If you need any additional help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 7, 2017

It was really easy to set up the pop-up window as well as link accounts for my email marketing

Myophysical
United States
Over 3 years using the app
October 11, 2016

It's really easy to use and I do appreciate its free option.

Sschicb
United States
Over 3 years using the app
Edited November 6, 2018

I love this app. It integrates well with my email provider. The ease and use of the app is fabulous. The designs are so pretty and I am able to customize the designs to the exact giveaway or sign up CTA that I am creating. I can't speak highly enough for this app. ... and I only have the free version!

JDEducational
United States
Over 3 years using the app
September 5, 2016

Awesome app, even more so because it's free and doesn't even promote itself to your audience - good work! Easy to setup and use, easy reporting, no spam. All good, would definitely recommend - has brought in sales, so it works :)

The Southern Alps Beard Co
New Zealand
Over 3 years using the app
July 3, 2017

Very useful Shopify tool. I will definitely recommend it!

Protect Life
United States
Over 3 years using the app
March 15, 2018

Seems ok so far. Solved a massive problem I have had with Mailchimp and Shopify showing Pop ups on my theme. Wouldn't show mobile or tablet pop ups, but Privy has sorted it out. I'm pretty pleased. Easy to set up.

Beautiful Robes
Australia
Over 3 years using the app
November 25, 2016

Great free app with the basic essentials for free, and low cost upgrades for more features.

Compono
United States
Over 3 years using the app
October 5, 2016

So far I love it! Helps my store collect email leads and has really easy user inteface! Love it!

Luxx Wristwear
United States
Over 3 years using the app
July 1, 2016

Really clean interface, really easy to plug and play. It lets you customize when and where your pop-up appears on the page, as well as what actions you want to trigger it to appear.

I also like that you pay for features, not for the number users you acquire.

2wo Brand
United States
Over 3 years using the app