Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 11, 2020

It seems interesting but still learning all its features at the moment. Some need to be learnt thoroughly.

Piann’s Kitchen
New Zealand
Almost 2 years using the app
Privy Operations replied January 13, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

January 16, 2020

The application pushes you too much to rate them. I am still trying to learn its functions. so i dont know yet.

MAMACO RED
United States
Almost 2 years using the app
Privy Operations replied January 17, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 12, 2017

not sure yet - still working on it

J Scott Purdy Fine Art Gallery
United States
Almost 2 years using the app
August 2, 2017

Well, I've only just started using it so the review is based on 30mins. I feel mutual. My pop up, even though I have it set to 'No Limit' is not showing anymore so lets see how this plays out.

Destiny Beads
Australia
Almost 2 years using the app
July 30, 2018

Greta app, but is CONSTANTLY - every time I log in wants me to write a review - so here it is with 2 stars knocked off for annoying me so much with this.

Passion Fury
United Kingdom
Almost 2 years using the app
December 6, 2016

I'm just starting, but I'm sure this will perform as described. I've seen these things everywhere!

Standdesk1
United States
Almost 2 years using the app
Edited December 2, 2019

its not that simple to use. Mailchimp was more userfriendly. I want to change my popup message and it won't let me.

Why should i delete my review

Royale Essence Extensions
Canada
Almost 2 years using the app
Privy Operations replied December 3, 2019

Thanks for your review and sorry about the issues you're experiencing. Anything we can do to help you get going? Please send us an email at support@privy.com and we'd be happy to give you a hand.

August 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

MindJournal
United Kingdom
Almost 2 years using the app
February 19, 2019

I don't get the point of this app. It is confusing to use and log into. ..............................

SourMugs Pet Boutique
Canada
Almost 2 years using the app
Edited August 21, 2019

So far this product is great. However, I'm not sure I like the new "average monthly page views" policy for calculating costs. My calculated page views by privy is much higher than the correlated statistics on Shopify and Google. The cost isn't reasonable for the new app price schedule.

Bird Dog Shop
United States
Almost 2 years using the app