Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 16, 2017

its ok, easy to understand, but many features you must pay for.

Specchrome
Mexico
Almost 2 years using the app
August 13, 2017

It would be higher except you immediately pestered me with a nonstop pop-up asking for the review. The back side crashed constantly and was super slow. But the pop up is working and very pretty.

Brownbarnskincare
United States
Over 1 year using the app
Edited February 24, 2019

I want to love it, but I wish the free membership included coupon codes or emails with codes being sent for the first 200 or so customers to sign up. Great look and user friendly to customize. Tons of potential and the pop up part is working well on my customers. Just awaiting a response from customer service on more info.

Get A Little Western Boutique
United States
Over 1 year using the app
May 5, 2022

the dashboard functionality is so poor. I have to click at least 3 times on each button to reach where i want to. Limited features. Limited integrations with shopify. Limited flexibility in designing. Switching back to klaviyo would be a better option for sure.

MiGuard
United States
Over 1 year using the app
May 28, 2017

Difficult to set up. POP up not working

Cape Crystal Brands
United States
Over 1 year using the app
November 23, 2018

Im finding it hard to use, when i look at it is just seems confusing. I am slowing figuring it out, but winging it.

loliboli
Australia
Over 1 year using the app
August 15, 2017

I just downloaded this app and don't have any experience with its performance yet.

Maui Ceramics
United States
Over 1 year using the app
May 31, 2018

Need to be able to use app before I can review and give a better rating

Trouvaille Watches
United States
Over 1 year using the app
March 28, 2019

I Have yet to try this app. once I fully try it I will come back with a review. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ModdeBox
United States
Over 1 year using the app
Privy Operations replied March 28, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 9, 2016

I'm reviewing before I can use it

Swish Swank
South Africa
Over 1 year using the app