Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited July 26, 2017

Very easy to use! Highly Rec!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Primaglow
United States
Almost 3 years using the app
October 18, 2018

So far, so good. Working as expected. Customization is very nice and pretty simple. I recommend it.

You CAN Be a Successful Parentpreneur!
United States
Almost 3 years using the app
December 14, 2017

Privy has been fantastic in capturing emails! It looks great in our store: https://neurogum.com

Neurogum
United States
Almost 3 years using the app
March 23, 2016

I would definitely recommend this app to a friend! As soon as I installed it new signs-ups started appearing:))
Try it out for sure!!

Coastalcharms
United States
Almost 3 years using the app
March 13, 2017

The App was very easy to use. It looked great on the website.

Emmanuels Earthly Goods
United States
Almost 3 years using the app
October 3, 2019

Customer service + all the functionality. We've only just started but I see some great things coming out of this.

Jax & Bones
United States
Almost 3 years using the app
Privy Operations replied October 7, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited March 19, 2017

LOVE Privy. Great app, easy to use, easy to integrate with MailChimp!

Anjas Attic
United States
Almost 3 years using the app
March 25, 2020

Terrific App! So versatile, lots of options and formats, easy to use for beginners, great Support Team!

Beautifully Well Box
Australia
Almost 3 years using the app
June 5, 2020

Easy to set up and the support has been quick and helpful on the couple of occasions I've needed to contact them. I've only used the pop up so far and my email list has grown nicely just from that

Vida Eco Shop
United Kingdom
Almost 3 years using the app
March 28, 2019

great app, works just as expected. lots of free features with no need to pay unless you want to get some of the extras. you may not ever need them.

bobobeds
United Kingdom
Almost 3 years using the app
Privy Operations replied March 28, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.