Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited January 16, 2017

Easy to install. Easy to customize.
Great features even on the free version.
Wish we could remove the tab for the popup, but otherwise, totally happy with this app for now.

EDIT : customer support is awesome. They contacted me literally 1 minute after my original post.
So seems I've missed the feature the all time :-)
Great job and great support !

Proudlypaw
United States
Almost 3 years using the app
June 27, 2017

Great app! Tried a lot of apps at first, this was the best option and yielded the highest signup rates.

Shopfancii
Canada
Almost 3 years using the app
Edited March 26, 2020

really good app with good templates. very helpful support when needed. some intructional videos would be nice.

daysofwhen
Australia
Almost 3 years using the app
May 9, 2017

Great app! This is a must have for any estore.

Avantgard Exchange
Canada
Almost 3 years using the app
September 24, 2016

The free version is great. I am looking forward to some sales so that I can upgrade. User friendly as well.

Home Sweet Dog Home
United States
Almost 3 years using the app
October 6, 2017

seems easy to use with lots of customisation which is ideal

Squaremile Of London
United Kingdom
Almost 3 years using the app
March 26, 2018

We love Privy. It is easy to use, intuitive and not overwhelming.

Thank you!

Food Huggers
United States
Almost 3 years using the app
February 16, 2019

A great app to create campaigns and send out emails, its awesome that you can use exit intent and for free.

Kalilo
Sweden
Over 2 years using the app
October 8, 2018

best way to get new email subscriptions. love that it automatically syncs with mailchimp! hands down the best option on shopify to middle man these platforms!

Laluna Company
United States
Over 2 years using the app
July 19, 2017

Awesome app - allows you to create lots of different options and integrates really well with email servers.

Live Inmotion Com
Australia
Over 2 years using the app