Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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So far so good! Still trying it out
JUST INSTALLED, TESTING OUT.
One of the setup items is to come here and leave a review...
So I am leaving a review. Probably would have rated it higher
if the review wasn't part of the setup tasks.
Very happy with everything so far. Seems to be quite easy and efficient. Happy to continue to use and test.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
It seems okay at the moment however don't know if it can connect to MailChimp yet.
Great and easy to use!
Very simple way to get started. Some of the 'Design' functions that are quite simple are buggy and glitchy.
yes very easy and simple.. Thanks
i use this to help customers help sign up for email updates, works great but wish it was easier to use and incorporate it to my website. kind of buggy.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I was torn between a 3 and 4 star review because the app itself is very easy to use and works well.
My complaints are control around customizing the user experience. On mobile, I have painfully watched recordings of customers trying in vain to click the little x to close the window. Sometimes I think they get so frustrated that they leave. There should be an option to allow click-out close on mobile. Like they should be able to click outside of the window for it to close.
Also a custom size on mobile would be great - like just a banner instead of a whole popup. I know there are work-arounds, but they're not ideal.
Overall, I would still recommend this app. It is free, after all, and collects emails quite well. I just think there is a bit of room for improvement.
just learning, but forced to make this review which is lame.