Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 20, 2017

Wow - really easy to set up - our goal was to announce to customers the deadline for holiday orders, not to capture emails, but Privy made it easy to make that deadline message clear - and hey while you're at it, you might as well give us your email so we can stay in touch.

Mysignalflags
United States
Almost 4 years using the app
October 12, 2016

Easy to use, works well on all platforms. I had tried to add a popup myself and ended up breaking my mobile site. Privy made it easy and goof-proof!

Mulberry Hill Design
United States
Almost 4 years using the app
September 20, 2017

Its cool so far. Ima keep it.

Rawtao
United States
Almost 4 years using the app
Edited January 17, 2020

Good App! Very helpful with putting together email campaigns. Wish the pricing was a little less, but you get what you pay for!

Billet Kings
United States
Almost 4 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 14, 2017

love it! so easy to use and set out. Cant wait to see the response

The Arabian Shop
Australia
Almost 4 years using the app
August 1, 2020

works okay. Creating e-mail is easy bu doesn't work smoothly however there are many templates you can choose from. The pop ups does look good and easy to create.

Murasaki Cosmetics
Netherlands
Almost 4 years using the app
June 6, 2019

I do like this program but it does have a bit of a learning curve. Especially for an older guy like myself. Still somewhat new at this. Also because the last time I used all these programs, they tend to change way too often. I feel it can still be simplified a bit more.

The Kitchen Island Store
United States
Almost 4 years using the app
Privy Operations replied June 7, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. Let us know how else we can help, thanks for the review!

February 27, 2019

I used this app to collect subscribers for my mailing list and we doubled our number since using it! No one used their discount code so far, not sure if that's working, no one said anything about that yet...

Makin' Whoopee Gift Shop
Australia
Almost 4 years using the app
Privy Operations replied February 28, 2019

Glad to see the jump in signups! Looks like everything is set up correctly now, so hopefully we see more sales coming in soon!

November 22, 2019

free service appreciate
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

ISaleuk
United Kingdom
Almost 4 years using the app
Privy Operations replied November 22, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 27, 2019

Very easy to install and setup and modify. Like the you can start collecting emails even prior to launching the site completely and how it integrates with various mail platforms. Would like to see how to prevent spam email with the signup feature and to use giphy. But overall, highly recommend this app.

Be Bougie
United States
Almost 4 years using the app