Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

December 8, 2016

Easy to set up and customize, but have only used the free version and only for a few hours. There's a very annoying popup prompt asking for a review that won't go away unless you leave one.

Bloodroot Candle Co
United States
Over 5 years using the app
Edited June 17, 2021

Quite nice... Lot's of services in one app. Good pricing structure. Good customer service. Needs more features though, and a bit of integration and UX polishing.

Thatloop
Canada
Over 5 years using the app
Edited September 26, 2019

All in all this is a great app, but the pricing model is absolutely bonkers. $5 additional for every 1000 mailable contacts means you are paying an extra $500 a month just for having 100,000 contacts sitting there even if you're not actively communicating with them...

Serionix
United States
Over 5 years using the app
January 29, 2017

Thank you page social media not easy to modify. Not avaiable to change Facebook link.

Nutreva
Spain
Over 5 years using the app
October 1, 2016

The page is not working very well, I'll give it a try later, but so far, not so good

Shop Four Brothers
Colombia
Over 5 years using the app
May 27, 2017

Hi - thanks for the app - find it a little hard to navigate sorry.

Donnahclothing
Australia
Over 5 years using the app
June 7, 2018

This app is one of the best apps in shopify store. You can make all kinds of pop-ups with it.

Doll Up By Rashi Sharma
India
About 5 years using the app
November 26, 2016

It's ok. Font consistency across browser platforms appears limited. Additionally, if you uninstall Privy from your Shopify store and then reinstall it, the popup disappears and requires an immense amount of effort to repopulate. I still haven't figured out how to do it. Thinking about trying other apps and if anyone reading this has any suggestions feel free to drop them below!

Free Breakfast For Children
United States
About 5 years using the app
November 21, 2017

sometimes a bit confusing to use but seems good

The Health Discovery Co
New Zealand
Almost 5 years using the app
March 19, 2017

Easy to use & clear for a free service however I wish there was more choice to share uniquely generated discount codes and options for people to invite others and receive rewards in return etc.

Woolandwater
Netherlands
Almost 5 years using the app