Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 7, 2019

I just installed the app and trying to figure it out. I have no relative opinion at this point. Time will tell.

Sling Bagger
Canada
7 months using the app
May 7, 2019

I DON'T KNOW? PERHAPS YOU SHOULD HAVE ME RATE THE APP AFTER IT IS FULLY INSTALLED AND HAS BEEN USED.

LOVE SIGN DESIGNS
United States
7 months using the app
Privy Operations replied May 7, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 24, 2021

I recently uninstalled Privy App for 2 months now but I'm currently still being charged for it. This is totally unacceptable, can you please help me rectify this mistake. Thank You

Eaziby Adult Funstore
South Africa
7 months using the app
January 7, 2018

can figured out how it works yet and is already asking me for a review!

Cosplayeyes
United States
7 months using the app
November 9, 2019

The onboarding was terrible. I was shown an onboarding flow that made my screen unclickable, and then I was pushed out of the app.

Gay Goods Unlimited
United States
7 months using the app
November 30, 2018

I am attempting to use this app to. Uild my email list. I have not had chance to put it to oractice

AugustusMan
United States
6 months using the app
Edited January 10, 2020

Privy are you joking i just worked on my newletter the feature that i paid for for over two hours and that ting just quit, the slowest shit ever regret spending money on it

Nayve
Australia
6 months using the app
Privy Operations replied January 8, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 19, 2017

poor app. bad design.sorry this must have at least some good basics so i get encourage and upgrade .

Uptown American
United States
6 months using the app
April 3, 2017

Bad i am currently using it and gives me a lot of troubles editing the text!

Meskinlabs
United States
6 months using the app
October 17, 2021

doesn't let you edit anything until you're forcibly upgraded. i can't cancel unless i upgrade or contact support which causes more of a delay.

Aqua Pura Bracelets
United States
6 months using the app