Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Our monthly traffic forced us into the "growth" plan, despite not requiring those features. Growth plan, unlike other plans, is not monthly - you must sign a contract. We're so spoiled with excellent customer service from folks at apps like Shoelace, that the customer service at Privy left something to be desired. We tried, pretty hard, to give Privy our business, but barriers and a lack of transparency, forced our hands and we went with Klaviyo.
Thanks for your review and for the feedback on your experience with sales. You should not have been told that you have to sign a contract to get access to all of our features. We recommend it to get fully on-boarded with our CS team but it should not be a requirement.
It’s decent meat and potatoes. Although I haven’t really had a chance to use it. They asked me to write about my experience in the pool and I’m just now getting my feet wet.
please remove privy advertisement
just getting started new to the process its features are very limited for the free side . Seems to me its more about milking the new person just getting started out of money before they can even get established
some things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoying
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
just starting to use it, I will update later with another review. I am trying to add pop up email with discounts. Will update later
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
From the day I signed up for this, I was inundated with sales calls and emails. Sure, it made a nice looking form, but it was not worth the hassle - especially when it's going to charge 20 a month and I got one signup in that time.
just downloaded will see how it goes, back in few weeks for reviews.................................
Now that I have used it for a while I can give a real review. I am not impressed. I haven’t gotten many signups from it, 5 is all. After a month I expected more. Maybe I’m doing something wrong?
kind of expensive considering other options... but a nice tool anyway... it it has some very odd ways to ask reviews over and over again