Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 14, 2023

I have used Privy for over two and a half years. It's one of those non-negotiable expenses for my business. Working with a Customer Success Manager is key -- they are so brilliant with conversion rates and popups and email campaigns. I have learned an enormous amount of general ecomm info from my rep that I have been able to implement immediately to my store. This app has saved my store from going under during a tumultuous economy and unstable times. I'm so thankful for Privy and the team there, and will continue to be a privy customer for life.

LippyClip®
United States
Over 2 years using the app
March 30, 2017

gooooooooooooood goooooooooooooooooood

Techno305
United States
Over 2 years using the app
August 6, 2018

A very good tool to get to the e-mail address of your prospective customers. Recommendation!

Local Applicator
Germany
Over 2 years using the app
September 19, 2016

Great app, does exactly what we needed. Great user experience!

Hero Wrestling
United States
Over 2 years using the app
Edited December 18, 2016

a great way to increase you mailing list!

Lucilla Gray
New Zealand
Over 2 years using the app
May 31, 2016

Really useful app. Will more than definitely help improve email sign-up rates.
Simple to use and very effective - Excellent!

Double Up Clothing
United Kingdom
Over 2 years using the app
September 28, 2018

I have been using it for a long time. I liked it. Simple and Easy to use. Highly recommended to all new users.

Atomig
Israel
Over 2 years using the app
February 14, 2017

Love that you can do pop ups plus sync with mail chimp fior newsletters and blog emails

My Bijou Kids
Australia
Over 2 years using the app
Edited March 28, 2020

I’m a small business owner, who utilizes this app on the regular. Privy truly helps me send emails out to customers on the regular and keep my business up to date.

the Blushing Ivy Boutique LLC
United States
Over 2 years using the app
June 21, 2019

Been very user friendly & love the free plan. Glad I stumbled across it as many others were bulky or hard to use

Stages of FUN
United States
Over 2 years using the app