Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited January 17, 2020

I don't like the fact that it let me spend hours on creating a newsletter and when I tried to send it I was told I needed to upgrade my account.

THINGS WITH IMPACT
United States
Over 1 year using the app
Privy Operations replied January 17, 2020

Thanks for the feedback and sorry about the issues you are experiencing. If we can be of any help, please send us an email at support@privy.com and the team will give you a hand when they are back online.

April 2, 2018

Bravo cette appli est intégralement paramétrable, facile à franciser...

Parfait pour capturer les mails de façon moins tape à l'oeil... ;)

Atom Distribution
Martinique
Over 1 year using the app
March 22, 2021

The UX of this app is quite poor - it is really not that easy to navigate or create campaigns from scratch with no prior knowledge. I am committed to spending the time to learn as it seems like its features are fantastic and once you learn it then it will be very useful but my patience is wearing thin with it's ease to use.

The Vegan Company UK
United Kingdom
Over 1 year using the app
July 24, 2017

I haven't even started using this app yet but it keeps pestering me with pop-ups before I can even get my newsletter provider linked. Hopefully, this review will make the pop-ups stop!

Peanut Butter Camera
United States
Over 1 year using the app
April 18, 2020

FIRST TIME USING IT SO WE WILL SEE HOW IT PERFORMS.... I WILL COME BACK AGAIN WITH A NEW REVIEW ONCE I HAVE EXPERIENCED IT OVER A PERIOD OF TIME

Little Pegs
Netherlands
Over 1 year using the app
May 3, 2017

Haven't used it yet, but it's making me review it... soo... 3 stars.

Athlegendary
United States
Over 1 year using the app
Edited October 2, 2018

I can't tell how good it is so far but will let you know once I have been able go experience it first.

Suga Honey
United States
Over 1 year using the app
Edited June 25, 2019

Id really loved it if you had a free plan for email marketing newsletter. Im currently New to e-comm. I dont want to use multiple apps.

TrainNsane
United States
Over 1 year using the app
Privy Operations replied June 25, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited March 26, 2020

So far, has been a great help. Still working through navigating everything, and have noticed some tweaks that would be great. Thanks

BentosGo
United States
Over 1 year using the app
August 10, 2018

I'm testing and asked to me review. I will leave a better review after I've played with it.

Sozohouse 2
United States
Over 1 year using the app