Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 26, 2019

great app- simple to use so far so good it hink mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

ddddddd

Frankie T
Australia
Over 2 years using the app
February 23, 2017

Really great app. I am not a fan of pop ups, but my email list is!!!

Baltic Essentials
United States
Over 2 years using the app
Edited May 7, 2020

love it!!!!!!!!!!!!!! Will be now using this for SMS text messaging. I started out with email campaigns.

Queensupremelashes
United States
Over 2 years using the app
April 18, 2017

Since using this App we have gathered lots of extremely important data from our customers. Not only has it helped in creating new customers but we can now touch base with these new customers on a weekly basis that equates to money in the cart. HIGHLY RECOMMEND!!

Baines Manchester 2
Australia
Over 2 years using the app
February 18, 2020

I use this app to lead more emails. It has helped me to create more customers. Easy to set up. love it

MoneyBarbie
United States
Over 2 years using the app
August 17, 2016

Easy to use and customizable! Great tool to build up my newsletter subscriptions.

Calligramme
United States
Over 2 years using the app
November 25, 2021

I'm generally happy with the UI and how simple and understandable the app is to use and start building and converting in minutes. All the templates are literally made for you. But, I'm leaving this review because I am honestly SUPER impressed with the onboarding team, and specifically Jen- I was invited into a call to learn more and during the call, I was notified that some subscriptions are eligible for 1 on 1 onboarding (detailed help setting up my environment) - Jen helped me get most everything in place and some points which we didn't have time to cover during the call - on her own accord she finished up and sent me an email "hey, I finished out your welcome series..." and that easily earns 5stars in my book! Thank you, Jen, and the entire team at Privy

Chavie Russell Wigs
United States
Over 2 years using the app
May 30, 2016

Quick to install and very ease to use.

Aquatic Supplies Australia
Australia
Over 2 years using the app
Edited July 23, 2019

so far so good - just switched because mail chimp is no longer synched with shopify - still early dayssssss

Genuine Tea
Canada
Over 2 years using the app
Privy Operations replied July 23, 2019

Totally understand! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 11, 2019

Pretty satisfied with the backend side, and have had a good amount of interaction with the pop ups. Would love to see more subtle tab designs.

TaliaSari
Israel
Over 2 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com