Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

July 18, 2017

Itscool but better if free and itd ptryyu vpp; ye

Flophub
Australia
18 days using the app
October 8, 2017

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Trackq
United States
18 days using the app
October 14, 2019

While the design interface is great, Privy will not sync my existing Shopify contacts into the dashboard contacts list. This has to be done manually via a CSV file. So if you are gathering contacts without a Privy approved app directly into your Shopify Customer list, even though they "accept email marketing," then you will have to do constant manual updates to keep the lists synced.

For example, if you are using an email signup form that is already integrated into your Shopify theme, Privy will not recognize these contacts and force you to do a manual import. So if you are happy using only what Privy gives you, then you are fine. If you want to use what is already integrated into your theme, then be aware Privy will not accept these contacts.

FIDOGENX
United States
18 days using the app
October 10, 2019

did this beceause it wanted me to before i even used the app. which i feel is quite ridiculous really

The Acne Hero's
Australia
17 days using the app
Privy Operations replied October 11, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 5, 2017

I would like to review in about 2 weeks. Too soon to judge.

Lifesurprisesyou Com
United States
16 days using the app
September 25, 2018

I'm finding it hard to figure out to set up my campaigns and track them. also, is it available for any other platform other than Shopify?

Yoogga.online
United States
16 days using the app
Edited August 10, 2015

The app is cool and simple to use which I liked

The down side was that it was glitchy, showing double of the banners when I had only installed one

I e-mailed the Privy team but never heard back which was disappointing because I thought the app was a winner

Life Force
Australia
15 days using the app
April 25, 2020

Hard to use. Smart Mail is better. Use to like it. but hate it now. Too much of confusing things to be edit and need to upgrade your plan to enjoy all.

NA TU RÉ
Malaysia
15 days using the app
Edited December 15, 2019

I like how things look when I build them. There is quite a bit I can do with this. But I worry about the fact, then when my pop-up form comes up and my visitor clicks in the 'your email' (like one does by habit), they can no longer type into that field. I learned that hitting the Tab button brings the cursor back but how many of my visitors will know this?

No matter how good things look and how easy it was to learn, if a visitor can't enter their info in the fields then all is void. Never seen a disabled cursor when I clicked in a field??? Le sigh.

Just Lotus
United States
14 days using the app
Privy Operations replied December 17, 2019

Thank you for the feedback! We're sorry about the issues you are experiencing, this is not how Privy should be behaving. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

October 20, 2017

ill give 2star coz i just try it today, let see what happen next. thanks for free app anyways. thumbs up

D N Estore
United Arab Emirates
14 days using the app