Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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It works for doing things like pop ups and abandoned cart email, but it's not quite simple to configure a good abandoned cart email, you can't add the forgoten products to the email and that would be great. Also the linking with the domaing is very frustrating; we did the DNS changes but they must be there permanently, instead of just a one time validation...
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team would be happy to give you a hand.
The response time is slow. The sense of urgency for customer opetion is not there for free for new merchants like us.
it actually works amazing and it has been getting me many emails for my customers purchases and new delas
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
I like the app, it works great!
a little tricky to use but very resourceful in the end
Cool so far. Time will tell once I dig in deeper. Seems pretty straight forward so far though.
currently testing now, so far it looks ok and nothing negative to write about. Kind of strange that you have to write 100 word review to proceed
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I like it but need technical support with a human. My contacts are not syncing and can't upload pictures.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. You can also check our help docs help.privy.com
I'm not sure how good the app is because it keeps asking me to post a review before I've actually used it.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Decent pop-up app but the email client isn't great... We tried using it and it failed enough times that we leaned back into MailChimp. We have run that integration with MailChimp and lets see if that works...