Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited February 7, 2019

It was easy to set up, the only downside is lack of clarity for the different buttons: It was user friendly, had to click around quite abit to get what i was looking for

T4turban Chic
United Kingdom
Over 3 years using the app
July 26, 2017

I just added the app and it works ok so far

Girlz Trip
United States
Over 3 years using the app
February 5, 2019

using ot to set up basic pop ups for now and it is doing the job. easy navigation..a little pricey to unlock some automation and synch with email list..

Ollois
United States
Over 3 years using the app
February 13, 2017

Great app, love that I have the ability to offer discount and to gain members on my email list.

Sage Nutrition
United States
Over 3 years using the app
February 19, 2018

Still early on to really review it but so far it seems like it will be a good app for our store.

Fitgers Brewhouse
United States
Over 3 years using the app
November 19, 2019

I used this app for email marketing and it has been great and improved my conversions I highly recommend for upcoming businesses

Very Rare Brand
United States
Over 3 years using the app
June 16, 2019

Works seamlessly with shopify integration. However designing the email was difficult but managed to get there. Found it difficult to go back a step during email design and couldn't add a button to a single row with text above.

Nataussie
Australia
Over 3 years using the app
Privy Operations replied June 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited February 16, 2019

A review shouldn't be a mandatory part of your on-boarding process, especially when people haven't had time to use the product. It also seems to force you to make it 4 or 5 star as the submit button kept greying out if it's 3 star or less.

Cupculture
Australia
Over 3 years using the app
August 19, 2017

nicely done. will recommend. thanks....

Foodleyoo
India
Over 3 years using the app
March 26, 2018

So far. So Good. My email capture is up over 100% without trying too hard! Can't wait to dig deeper into the capabilities of the app.

Mocean Cape Cod
United States
Over 3 years using the app