Privy ‑ Pop Ups, Email, & SMS , 24,840 reviews

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 3, 2015

What a great app! Easy to use, support is there for you to guide you through any issues and it has worked for me. I'm a new business and this is the second time I have used their services.

Arnik Jewellers
Canada
Time spent using app: 13 days
Edited September 28, 2016

I love the fresh modern look of Privy. I've tried other apps but this is the easiest to use, the cheapest (it's free!!) and by far the best looking. Highly recommended.

Aloha Tuners
United States
Time spent using app: 11 months
December 3, 2015

It simply works. Easy to use, and very nice to configure and customize.

Mosher Clothing
Portugal
Time spent using app: Over 6 years
December 3, 2015

Great app: fantastic customization, even at free levels, a must-have if you use Mail chimp. Seamless integration.

Metalsmiths Ca
Canada
Time spent using app: About 1 year
December 3, 2015

Great app: fantastic customization, even at free levels, a must-have if you use Mail chimp. Seamless integration.

Metalsmiths925
Canada
Time spent using app: 12 months
December 3, 2015

Been using on the site for about a week, and have gotten a few emails registered already. Very easy to setup, not overbearing on the website, and overall a great addition! Totally recommended.

Kidz And Company 2
United States
Time spent using app: Over 1 year
December 3, 2015

Defiantly works well. Very easy to set up and manage.

Get That Gadget
Ireland
Time spent using app: About 2 years
November 25, 2015

We have tested out several other similar apps and we chose to roll with Privy for the following reasons:

1) Privy works on mobile - Check
2) Privy looks great and easy to use - Check
3) Privy reporting metrics are easy to understand - Check
4) Privy sync’s with other mail app’s - Check
5) They have a very unique banner option that we really enjoyed testing out. A lot of other apps have similar feature sets, but we really fell in love with one of Privy’s banner sets. Yes, great design can tilt the pendulum.

**Bonus**: Offer codes that can only be used once or for first-time purchases.

If there was a single drawback ( and this is 100% manageable one if you have patience ) the backend isn’t the easiest to navigate. It looks very un-intimidating with the colors and fonts, but the UX/UI is slightly confusing with all of the tabs inside a campaign having their own set of options that open in different pages. You can sometimes forget where certain actions are to adjust or change.

This is par for the course though, and any e-commerce owner should understand this more then the common person. The Privy team needs to see where the pain points are and I am sure they will adjust the app accordingly.

For the robust feature sets provided by Privy, and the well designed easy to set up mobile compatible opt-in banners, I think it would be hard to find a better option out there that would suit our needs.

Live Work Play
United States
Time spent using app: Over 2 years
Edited November 1, 2016

Awesome popup app. I use it to collect emails for giveaways it works very well. You can use a picture background for the popup which is great.

Hellopamut
France
Time spent using app: About 1 year
November 6, 2015

Disappointed. Spent time creating the campaign and just had two questions I needed help with to complete it. Was responded to with a read the How To page, which I had obviously done and hadn't found the answers there. Which he responded to with a rude this = that (still not answering the question). Could have been a good 5 stars but there are far too many good apps out there with incredible customer service to waste time on one that is not helpful and rude.

Thechameli
United States
Time spent using app: About 21 hours