Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 21, 2021

Wonderful service so far, Everything is easy to navigate and they’re aware of their kinks and are working daily to produce a better service !

NazimaKnits
United States
About 2 years using the app
October 17, 2016

Great free solution for pop ups!

Bymammawithlove
Norway
About 2 years using the app
Edited November 20, 2018

This has been a super easy to use app and I've collected a bunch of shopper emails that I intend to use for upcoming promotions. I am excited to try some of the features like abandon cart campaigns and hoping that Privy will help me with my first attempt at BFCM sales!

Active Lifestyle Solutions
United States
About 2 years using the app
September 7, 2021

I love this app! I was using Klavio and switched, and it was a great decision. It's straightforward to use and has lots of features.

Salty Hull
United States
About 2 years using the app
February 25, 2019

Works really well, exactly what I was looking for. Great customisation and integration features, highly recommended.

Avirida
Australia
About 2 years using the app
Edited July 4, 2019

Privy has gotten me a lot of extra revenue through the pop up exit intent bar. I just integrated it with Klaviyo and that will help as well. Great interface and easy to use app. This is a must have. You don't need any coding skills and you can create a variety of campaigns within the app.

GrowLight Heaven
United States
About 2 years using the app
Edited April 13, 2017

The free option has customizable options. Great app.

Fly Fishing Specialties
United States
About 2 years using the app
July 30, 2019

YOU GUYS ARE THE BEST... I FOLLOW YOU ON INSTAGRAM AND LOVED SEEING YOUR LITTLE STAFF PARTY. CONTENT IS REALLY DOING A GREAT JOB AND YOUR OFFERS ARE AWESOME... ALSO THE BRANDING IS SICK AND EASY TO USE... ALMOST LIKE AN APP FROM THE 70'S

Dynamic Distraction
United States
About 2 years using the app
Privy Operations replied August 1, 2019

Thanks so much for the awesome feedback. We love hearing that. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 17, 2018

Great app! Helped my email list tremendously

Meta Gifts
United States
About 2 years using the app
November 9, 2016

Works perfectly on our site www.heyingrid.com. Very customisable.

Heyingrid
Australia
About 2 years using the app