Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 15, 2019

lol asked me to review before i even tried it out. so just writing the review now so i can try it out.

SNUPPED Social
Singapore
3 months using the app
August 22, 2018

I wish I knew what this program is all about. This tutorial is confusing. Too many technical terms. I'm going to need some help to use this. How do I get help?

Owl Theme Products
United States
3 months using the app
March 27, 2019

----------> Wait to use the app before give a rate. <---------
Bougui Bougi troum pidoum boum tssssss

Makeup Accessories
Switzerland
3 months using the app
Privy Operations replied March 27, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited March 7, 2019

This app seems useless, and doesn't function good. Really frustrating. I set the campaign but most times it does not show on website. workers doesn't respond to emails Experience was very bad. rate is poor.

LadyFab African Fashion
Canada
3 months using the app
Privy Operations replied March 7, 2019

Thanks for the feedback. I'll have someone from our support team reach out to give you a hand.

August 11, 2018

easy to set up. Looks like what i have being looking for

Fleau S Store
Nigeria
3 months using the app
February 20, 2017

just got started so i dont know haw this performs

Dirty Dozen
United Kingdom
3 months using the app
Edited October 31, 2016

I don't know yet... just started

Madreperla
Australia
3 months using the app
September 15, 2019

cant review haven't used it yet. grehtrhrhjnyjntjuykyukhtrwhtrjytwjnytjytjytejmytejmytekjytekytekytek

RockaDex
Australia
3 months using the app
Privy Operations replied September 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 25, 2019

Buyer Beware, Privy is a very hokey email platform. #1. Privy will not clean your list or remove bounces or unsubscribes . #2. They won't tell you any of the names that bounce, you have to manually copy each bounce you get from the IPS and remove each nam manually . #3 Our emails literally showed up in our customer's inbox in GREEK because their system fonts are not universally accepted. To top it off extremely poor tech support. These guys are not ready for prime time by any stretch of the imagination.

The Riviera Towel Company
United States
3 months using the app
November 9, 2017

Forced to give a rating,when I haven't used the app yet!

Kitrefashions
United States
2 months using the app