Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 8, 2017

So far so good. We will see how it works in the long run.

Caribbean Spice Belize
United States
Over 1 year using the app
September 12, 2018

I'm still learning how to use this app. I'm not sure if the email with the discount code is being sent to people when they sign up! And since I've already signed up I can undo that and sign up again and I'm not going to make new emails to see this so I've asked friends to sign up.

PlayHardLookDope
United States
About 1 year using the app
November 12, 2019

Pretty user friendly, I just feel like it is really expensive to use what if offers. I hope it'll be worth it.

Corks Kettle Corn
United States
About 1 year using the app
Privy Operations replied November 14, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 29, 2018

Still figuring it out. Seems like I need to upgrade to get real value out of the product.

Hampton Road Designs
United States
About 1 year using the app
April 29, 2017

Privy is really helpful when it comes to managing your email subscription on your site.

Ufizzi Art
Israel
Over 1 year using the app
December 18, 2016

Very easy to use but lacks the ability for the user to turn off sign up tab and does not remove it from user view after sign up. This might be on the paid version but it is not on the free version.

Diakkaco Com
United States
Over 1 year using the app
August 19, 2017

The response time is slow. The sense of urgency for customer opetion is not there for free for new merchants like us.

Windeal365
United States
Over 1 year using the app
March 30, 2017

I like the app, it works great!

Golden Goddess Boutiques
United States
Over 1 year using the app
December 30, 2019

I literally just started using this app when it required me to do a review so I am not sure how it will do. So far so good.

Scents and Scentsability
United States
About 1 year using the app
Privy Operations replied January 3, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 14, 2017

Cool so far. Time will tell once I dig in deeper. Seems pretty straight forward so far though.

Texas Sux Beer
United States
Over 1 year using the app