Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 18, 2016

Really great but it is automatically active when you are designing the messages, layout etc. Should be inactive until it is fully approved.

Fabelab
Denmark
Over 4 years using the app
September 26, 2019

very user friendly and simple to use. Harder to understand the billing and which package to select though.

hometex-usa
Canada
Over 1 year using the app
Privy Operations replied September 27, 2019

Thanks for the review and feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 29, 2019

Useful and essential to my store! I think the UI could use some work and a lot of items are not connected to strong stores

Uber Backpack
Hong Kong SAR
Over 1 year using the app
September 22, 2018

Happy so far with this app. Haven't tried everything yet. The free email pop pup is very nice and easy to set up.

Doggie Designz
Spain
Over 4 years using the app
January 31, 2017

So far so good! They're forcing my hand when it comes to word count though. In a few more weeks I'll be able to have a better review!

Digest Store
United States
Over 4 years using the app
May 1, 2018

just started but it is very intuitive...requesting review a little prematurely

Lady Shade Sun Care
United States
About 4 years using the app
April 6, 2016

Our website is www.thecanvasworks.ie and we make beautiful canvas and framed prints of your mobile and camera photos.

We installed Privy after trying various other sign up apps such as Lifter Apps and Sumo Me. I have to say - I've been impressed by the UI and the customer service - all very slick.

The functionality on the free version is okay but I found the dashboard a little confusing. You can edit your campaign by clicking Edit on the top right but then you are prompted to edit your Website widget just below it. They seem like the same thing to me? Must be missing something.

Maybe they just need to fine tune the onboarding using Intecom?

All in all, I would recommend this App - it's nicely designed and I think it will be a solid addition to our site.

Patrick Ryan

Canvasworks
Ireland
About 4 years using the app
April 19, 2020

Application fairly easy to use, you still have to take the time to discover it and take a helping hand.

Be Hmong
France
Over 1 year using the app
July 31, 2018

Nice apps to add into my store for Signup, however, to create a better page, you need to upgrade. But free version should be enough for a beginning.

Gobeonhealth
Singapore
About 4 years using the app
Edited November 29, 2018

Nice controls and UI. Good reporting feature too. I still have issue with conrtolling some features, but getting better.

The collagen shop
United Kingdom
About 4 years using the app