Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 30, 2017

It is a very useful app for building a customer database.

Indianloom
India
Over 2 years using the app
October 7, 2018

Really great app. Took a little while to get to grips with the functionality but now I have it's an effective tool to boost my mailing list. Thanks.

BRICKTANKS
United Kingdom
Over 2 years using the app
July 17, 2017

Love the ease of use. I'm not a tech person so that was a good thing

Yourturnkeystore 318
United States
Over 2 years using the app
July 14, 2023

I have used Privy for over two and a half years. It's one of those non-negotiable expenses for my business. Working with a Customer Success Manager is key -- they are so brilliant with conversion rates and popups and email campaigns. I have learned an enormous amount of general ecomm info from my rep that I have been able to implement immediately to my store. This app has saved my store from going under during a tumultuous economy and unstable times. I'm so thankful for Privy and the team there, and will continue to be a privy customer for life.

LippyClip®
United States
Over 2 years using the app
March 30, 2017

gooooooooooooood goooooooooooooooooood

Techno305
United States
Over 2 years using the app
December 6, 2016

Very easy to use and set up. Great app!

Dearmiabella
United States
Over 2 years using the app
August 6, 2018

A very good tool to get to the e-mail address of your prospective customers. Recommendation!

Local Applicator
Germany
Over 2 years using the app
April 7, 2018

Decent app, but why can't I change the line spacing?

I Dont Need A Lawyer
United States
Over 2 years using the app
September 19, 2016

Great app, does exactly what we needed. Great user experience!

Hero Wrestling
United States
Over 2 years using the app
Edited December 18, 2016

a great way to increase you mailing list!

Lucilla Gray
New Zealand
Over 2 years using the app