Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited May 28, 2021

Updated 5-28-21
After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!

John Sloane Art
United States
Over 2 years using the app
September 28, 2016

Love the ease of use! Thank you Privvy - my email list is growing steadily and I'm able to test new ideas really quickly.

Jennifer Hamley England
United Kingdom
Over 2 years using the app
June 4, 2019

Amazing app... almost 800 leads on the first month. It really really help on doing what was designed to do.

jacintatienda
Chile
Over 2 years using the app
Privy Operations replied June 5, 2019

Awesome! That's great to hear. Thanks for your feedback! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 15, 2017

Love it. Great app! Check it out on sweetus.com

Boutiqueshoppe
United States
Over 2 years using the app
January 11, 2018

Love it!! Easy to use, thank you for this awesome app!!!

Nellamoon Candles
United States
Over 2 years using the app
October 26, 2016

have been using for a day - so far so good.

Monstergloves
United Kingdom
Over 2 years using the app
January 5, 2018

Just started using this app, looking forward to growing my client base with it!

Patria Photography
United States
Over 2 years using the app
December 2, 2016

Love this app. It's very easy to use and works properly.

Mai

Pretty Please Invitations Paper Goods And Diy Accessories
United States
Over 2 years using the app
February 25, 2020

I used this app to help again more email subscribers and give my new customers additional savings and fashion information.

Ella Olivia Boutique
United States
Over 2 years using the app
January 3, 2017

Does what it says on the tin and is fairly simple to use.

Ombar
United Kingdom
Over 2 years using the app