Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Stop asking me for reviews after I already left one....stop asking me for reviews after I already left one!!!!!
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training
Only just installed so not sure.
Just sick of seeing that popup spamming me for a review everytime i open the web page so there you go
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Imagine getting targetted ads from this company only to have them not let you log in via Shopify. I wish I could use it but this is terrible
They do not stand behind their support. I emailed them for support on an issue I was having and when I followed their supports direction I ended up sending an email to 5-6x the number of customers I wanted to. When I asked to not be billed for their mistake, they refuse to do so. Many people would consider this fraud as they can give you the wrong directions to intentionally increase their billing for your account. They charge by page views and not a flat fee so this leaves all kinds of room for intentional abuse of support. If your money is not important to your business, they are the right choice for you. They will not correct their mistakes and will even bill you for them with a smile and tell you to go ahead and file a claim with your bank if you do not agree. Worse customer service I've ever had.
this is a great app, but being constantly asked to review the damn thing interferes with user-experience.
coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!
just installed, let's see the results in few days ........................................................
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!