Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited December 17, 2019

so far so good, will have to come back and leave another review but so far I actually like this app

NIALASHEDYA
United States
About 1 year using the app
Privy Operations replied December 18, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

Edited September 22, 2019

Very easy to use and seems to be doing everything I need it to, I do however find the paid version a bit pricey

mama & mini
New Zealand
About 1 year using the app
April 26, 2018

Just started, not through as yet. So far simple.

Mez En Place
United States
About 1 year using the app
March 18, 2019

I can't really write a fair review about this app. It looked like I couldn't move forward until I wrote one, so here it is

charishlife
Canada
About 1 year using the app
Privy Operations replied March 18, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

February 21, 2018

I wish I wasn't having to do a review right after downloaded. Would love to have been prompted for a review a couple days later when I've actually used the product.

The Sunshine Company Shop
United States
About 1 year using the app
October 1, 2016

nice app but needs some improvement

Sea Gypsy Au
Australia
About 1 year using the app
February 19, 2020

It's persistently asking me for this rating but I just added it and have no clue how it works. 3 for now because I don't know but need to get work done without seeing a request for a review again!

Rese & Co.
United States
About 1 year using the app
June 10, 2018

Just getting started. haven't had time to use app. You asked for review before even seeing what results are

My Boutique Life
United States
About 1 year using the app
October 4, 2017

App was easy to set up, I have not used it enough yet to give a full review, I did have some queries for the help center, and they were a little slow in getting back to me. I will continue to try the app to tailor it for my store and see how it perfoms

Toulmins
United Kingdom
About 1 year using the app
January 15, 2017

Pop up exit offer shows up at wrong time. Supposed to be at exit intent. Overriding my email sign up box while customers are still shopping. Disabled the exit offer pop up until I find a fix for this problem. App not easy to manipulate. Customer service responds within 48 hours.

Mignonstreasures
United States
About 1 year using the app