Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 23, 2017

The text boxes do not allow you to write text freely. I had to keep hitting the curser button and ended up copy / paste from word.
The sign up process I am not happy with. The customer has to complete verification twice just to get the pop up offer. No ideal.

River And Sage
Australia
About 1 year using the app
September 12, 2018

I'm still learning how to use this app. I'm not sure if the email with the discount code is being sent to people when they sign up! And since I've already signed up I can undo that and sign up again and I'm not going to make new emails to see this so I've asked friends to sign up.

PlayHardLookDope
United States
About 1 year using the app
November 12, 2019

Pretty user friendly, I just feel like it is really expensive to use what if offers. I hope it'll be worth it.

Corks Kettle Corn
United States
About 1 year using the app
Privy Operations replied November 14, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 29, 2018

Still figuring it out. Seems like I need to upgrade to get real value out of the product.

Hampton Road Designs
United States
About 1 year using the app
April 18, 2017

good enough just limited fxns when it's free

Xtrosport
Singapore
About 1 year using the app
October 26, 2016

Easy enough to use. Not sure If I'm doing something wrong but the "Sign up" tab sticks to the bottom of the screen while viewing from mobile. Very unsightly.

Lex Leggings
Canada
About 1 year using the app
August 7, 2017

Helpful Email Advertising App

3rd World Street
United States
About 1 year using the app
January 7, 2017

Maybe it's just me, but i don't find this app very user friendly (unless having the paid version?) I set up a campaign, but when a customer signs up, no email with the discount code is delivered to them... Otherwise I like it.

Trending Now Threads
United States
About 1 year using the app
March 17, 2017

I like what I am able to do for my website. I have just started using it today! So far so good

Milans Pearl
United Kingdom
About 1 year using the app
December 30, 2019

I literally just started using this app when it required me to do a review so I am not sure how it will do. So far so good.

Scents and Scentsability
United States
About 1 year using the app
Privy Operations replied January 3, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training