Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited July 3, 2019

This is a very useful app. Very useful and reliable. I have been using happily for 3 years and it really helped.

Paleo Choice 2
New Zealand
Almost 2 years using the app
Edited April 30, 2019

I love Privy. It does exactly what it says it'll do. I love how everything is smooth sailing, I have no complaints.

Shop Blu Icon
United States
Almost 2 years using the app
April 8, 2019

It has been great for customer engagement and seeing metrics on your page visits and collecting emails. Link it to MailChimp for easy access!

MAD Monkey Life
United States
Almost 2 years using the app
Privy Operations replied April 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 27, 2017

I strongly recommend this APP.Thanks to it I have Database and future customers!

Lauren Lynn London
United Kingdom
Almost 2 years using the app
August 25, 2017

Privy is great. Simple, intuitive and gives results fast. Been using the discount wheel and it helps tremendously with collecting qualified leads. Customer support is great too, very happy!

Emosheen
United States
Almost 2 years using the app
Edited May 8, 2017

This was very easy and quick to install. We have had great start to our mailing list thanks to this app!

Shopredthread
United States
Almost 2 years using the app
February 1, 2020

its a great app. easy to use and free available plan. i love it. will definitely recommend to other users

KathyRoseNaturals
United States
Almost 2 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 13, 2018

Very happy with it. Never had an issue!
Does exactly what it is supposed to do, and easy to use.

Psihii
Canada
Almost 2 years using the app
April 11, 2019

La aplicación me gustó es muy completa y es justo lo que necesitaba implementar en mi tienda, recomendada!!!

Benvenuti
Mexico
Almost 2 years using the app
January 1, 2019

User-friendly and perfect for beginners. Recommended to anyone who has a Shopify store.

My Life Journal
Portugal
Almost 2 years using the app