Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited July 9, 2017

Great concept , lets see and get this going....

Dec S
United States
About 1 year using the app
October 4, 2017

I really like how simple it is to use. dont like the branding on the free version

Staycoolhotstuff
United States
About 1 year using the app
March 16, 2018

Too expensive to upgrade. I do not have much more to say.

Shop Odyssey
United States
About 1 year using the app
December 6, 2019

After setting up and thinking I was done, I went to edit the pop up that was installed on setup, because I wanted to change it. Then I ended up on a page where I needed to copy and paste code into my shopify store. I closed out and tried reinstalling the app; how ever apparently it still was installed because it said step 2-3 complete; apparently the third step is being forced to write this review before finding out whether it's going to work or not.

LookPetite
United States
About 1 year using the app
Privy Operations replied December 9, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited April 22, 2019

Gone live few hours ago and will let you know how privy is performing
Still trying to figure out how to use this app

URNXXT
Canada
12 months using the app
Privy Operations replied February 28, 2019

As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

May 16, 2017

Looking forward to using this app. Very easy to set up!

Lincolnshirelarder
United Kingdom
12 months using the app
January 5, 2017

the good features require money.....

Topgunhobby
United States
12 months using the app
April 23, 2019

I used this app and it helps us a lot to capture visitor who are an exit on web site. Love this app.

Pranic Lifestyle
United States
12 months using the app
Privy Operations replied April 23, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 7, 2017

I like the versatility of the design editing. I will see how it actually works before giving a higher rating but so far so good.

Cake4life
Australia
12 months using the app
January 21, 2017

Easy to use.Easy to setup! I did notice sometimes the popup triggers wouldn't activate.

Helmet Farm
United States
12 months using the app