Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited October 17, 2019

I was using another exit intent and pop-up app (which was very confusing to me and I did not feel comfortable with it) - hence the switch to Privy. So far so good.

Essentially Haitos
United States
Almost 2 years using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 28, 2019

this app can help a lot, with your email list and a lot more, 100% recommend this app, easy to use... I like it

AthleFlex
United Kingdom
Almost 2 years using the app
Edited May 12, 2019

I use this app as for my pop up email capture on site LeashedLA ... really easy to use, works great and straight forward.

Leashed! LA
United States
Almost 2 years using the app
Privy Operations replied May 14, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 5, 2019

So far I have used this app to get email subscriptions as well as show recent purchases to visitors on my site. I have also integrated with an email app now that I have so many emails. It is a fairly user friendly app and I have had no issues thus far!

Master Networks Store
United States
Almost 2 years using the app
Privy Operations replied December 6, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 5, 2017

privy is great and easy to use, would recommend

Vale Denim
Australia
Almost 2 years using the app
August 23, 2017

Brilliant and exactly what we needed.

Alpha London
United Kingdom
Almost 2 years using the app
February 3, 2017

Very pleased. Easy to use and love the stats! Best pop-up app we've found to date.

Dirtykneessoap
United States
Almost 2 years using the app
May 30, 2018

Just started but seems user friendly

Healnaturally
United States
Almost 2 years using the app
Edited November 15, 2019

Privy worked out of the box as expected. Easy to create pop ups. Would nice if it were more configurable.

NEBAHealth
United States
Almost 2 years using the app
Privy Operations replied October 31, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 26, 2017

This is the first email opt in that I used that actually worked. I have been able to gain more email subscribers using this service. I also like the fact that they give you different themes and choices to pick the right way setup email for your store. I used the free spin version. Which allows you to put different discount codes in a wheel and allow user to spin the wheel to get the discount. So far I have been able to capture new subscribers using this method. I have seen this on other websites but was not sure how they did it. Glade I found this service, to see it in action check out our site.

420 Weed Shirts
United States
Almost 2 years using the app