Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 7, 2017

set up was easy and intuitive. tested on site with my own email and works just fine. A+

Giving Tees
United States
Almost 2 years using the app
February 12, 2020

Found it easy to use would recommend to other, had a few problems but used youtube to talk me through it

Bfit4Business
United Kingdom
Almost 2 years using the app
July 26, 2018

Very easy and straight forward to use. They have a great video series explaining how to use all of the features for an ecom businesses. It integrates with Shopify and Mailchimp email lists automatically. Great overall.

Gadgeteers Club
United States
Almost 2 years using the app
March 25, 2017

great app. very easy to use and no bug founded so far.

Yuki Tea
United States
Almost 2 years using the app
November 7, 2017

This is a great app, use it! .

Frog Savings
United States
Almost 2 years using the app
August 28, 2023

I have been using Privy for almost 2 years now. Their team has always been super responsive and helpful. I've also found their platform super easy to navigate.

I have been working with Carley P. for the last year and she has been awesome! She always lets me know when new features are coming out and how to optimize their platform for our business. 10/10 for Carley!

Safety First Boutique
United States
Almost 2 years using the app
Edited September 30, 2016

1 month in and found this app works really well. Very easy to use and set up.

Cloudy Rooms
United Kingdom
Almost 2 years using the app
October 24, 2016

Have used this app a number of times and works reliably and efficiently.

The White Room
New Zealand
Almost 2 years using the app
Edited December 2, 2017

Great app! easy to use and interface is easy to setup

Bara Sportswear
Norway
Almost 2 years using the app
March 17, 2017

Easy user interface and good features, even in the free version.

Resus Threads
United States
Almost 2 years using the app