Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 7, 2018

this app is super useful really glad I decided to use it. It really comes in handy when you are just starting out.

Duel Apparel
United States
Almost 2 years using the app
September 22, 2016

I think it's great. Very easy to use.

Yourwholesalepetstore
United States
Almost 2 years using the app
January 17, 2017

Perfect for what we need. Easy to use, plug in and play with templates thats easy to adjust for our needs.

Crooksonline
Canada
Almost 2 years using the app
February 5, 2017

We love Privy. Simple clean designs. Easy to use. Professional looking. Game changer for email capture.

The Zero To Hero Club
Canada
Almost 2 years using the app
Edited November 15, 2019

I use the app for email retention. I like that it is user friendly to an extent. I really wish it was more interactive in explaining some of the uses of things as your going through the site. The video at the beginning helps but I forgot a lot as I was actually setting it up. I did enjoy the benefits of the app.

beautiful image boutique
United States
Almost 2 years using the app
Privy Operations replied November 15, 2019

Thanks for the feedback! We have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

September 28, 2020

This is a Superb app and would highly recommend. The app gets me loads of subscribers and customer service great too. Thanks

Scoot City Ltd
United Kingdom
Almost 2 years using the app
July 12, 2017

This app is so easy to use and to custom to your liking. I highly recommend it.

Self Love Cosmetics
United States
Almost 2 years using the app
June 30, 2018

great app, I have three stores, all using this app, it is great, highly recommended

Allgearauto
United States
Almost 2 years using the app
Edited November 9, 2018

Really easy app to use really user friendly, can't fault it. Would recommend to everyone that would use this!

Eligius Watches
United Kingdom
Almost 2 years using the app
Edited September 18, 2017

Nothing is better than free. And everything provided thats free, is great. Customization is the best part as you can match your site completely to the pop ups. Looks great. Have a look at its presentation on my site www.edgability.com surely appears to be integrated naturally. Even the number of views, sign ups and redemptions are also accessible, which is such an added benefit!

Edgability
India
Almost 2 years using the app