Privy ‑ Pop Ups, Email, & SMS , 24,853 reviews

We used this app for years, they monetized their old customers raising the prices considerably 2-3 years ago when they got a new CEO. Service haven't improved much, just a monetization technique. The app is not worth the price at all and haven been slowing down our page for all these years paying a great sum. Also they make it very difficult to remove the app and all scripts in the shopify store, there is no information readily available how to uninstall their scripts.

Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.

We used the pop up function for free for years. Now it is significantly overpriced. The app significantly reduced website speed even when it wasn't functioning.

People put in there email address and never receive their email with coupon code or link. I am over this.

No more free plan. Faulse ad! Too expensive plans for small businesses! No more free plan. Faulse ad! Too expensive plans for small businesses!

Stay away from this app unless you want a flood of unstoppable spam customers signing up by the minute. There is no option to protect incoming customer sign ups from a "bot" hijacking your pop up and delivering fake customers by the hours.
The company offers no solution after I reached out to their support.

We had submitted a very positive review for the free version. Now we have subscribed for the email package and paid money we have got to say that their platform is one of the most annoying most difficult platforms to work with. We have been trying to set up one email and the tools to build the email just keep frustrating us with hard navigation and ahh it's annoying

going to leave because of new pricing :( very tricky behaviours when you are looking tied in! I hope they can reverse this decision as otherwise a good tool.

This app was great as a free app. Suddenly charging based on website views rather than a subscriber list means my costs have gone up 140%. Other companies charge less than half of this.

Was happy with the service UNTIL they decided to pause my free plan campaign I had set up saying that my search volume was getting too high. So they advertise the next paid plan is required when you receive over 5,000 visitors/month. That's fair but I am currently at 2,500/month. VERY VERY shady practice if they falsely advertise plan limits like this. If not resolved you will lose my site.

**Updated** You guys are asking me to reach out? I already tried to schedule a call with you guys this morning and nobody called me back from your "support" team after I scheduled a time to talk. What a joke and a waste of my time.