Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited October 16, 2017

Great app, does the job. Free version is limited but useful when you dont want to invest a lot in the beginning.

Forest Homes
France
Almost 2 years using the app
June 29, 2017

Just started using the service and noticed a small bug. Andrew was able to test and correct the issue within a few hours on the same day the report was filed. AWESOME!

American Car Craft 2
United States
Almost 2 years using the app
February 1, 2017

A++++ Emai Capture APP. I will Definitely Recommend

Selfmade Automotive
United States
Almost 2 years using the app
September 21, 2017

Easy to use, and easy to design..working well so far !

Bliss Botanical
India
Almost 2 years using the app
October 8, 2019

Really easy to use and it works! I have already seen an increase in sign-ups and some customers have actually redeemed the coupon code.

Sweet Baby Kisses
United States
Almost 2 years using the app
Privy Operations replied October 8, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 4, 2018

Great app to collect contact information from potential customers. It worked great for me. Free plan is good enough for collecting emails.

miainfano
Canada
Almost 2 years using the app
September 8, 2017

Still just using the Free plan and extremely happy so far. My happiest moment came when I was researching a separate Spinning Wheel app and realized that Privy already included that feature - and still on the free plan no less.

Trek Light Gear is a national brand of ~15 years, but we still operate on a small biz budget and this is exactly the type of app & payment structure that there needs to be more of on Shopify. I know that as our sales volume and needs for fine-tuning the app grow I will be able to justify the software cost, but for now I'm getting exactly the functionality I need to continue growing our business without feeling like I'm being forced into a paid plan.

That's a great ecosystem for service providers and small biz owners to help each other be successful and the way I wish more apps in the marketplace structured themselves.

Thanks Privy team!

--
Seth Haber
Trek Light Gear | Founder, CEO
Stop....Hammock Time!

Trek Light Gear
United States
Almost 2 years using the app
March 29, 2017

LOVE this app!! It is helping me easily create a customer database for my new store.

Horse Barn
Australia
Almost 2 years using the app
June 5, 2020

Really helpful and easy to use! I really enjoy it. I recommend it to everyone who just started a new e-commerce to start selling more.

The Cool Face Mask
United Kingdom
Almost 2 years using the app
July 6, 2017

super easy to set up and to customize. Just what I was looking for!

Aum Apparel
United States
Almost 2 years using the app