Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 11, 2019

I used this app to collect email addresses for my shopify account. So far it is working well. I am anxious to see what else it will do.

Pretty Pretty Bunny
United States
7 months using the app
April 8, 2019

Awesome app! It is exactly what I needed to help grow my business even with just using the FREE plan : )

My Bikini Flex
United States
7 months using the app
Privy Operations replied April 11, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 23, 2018

easy to use! Playing around with it now, but so far its great and looks hard to mess up haha

Nutrichem
Canada
Over 6 years using the app
July 29, 2018

Awesome and keep up the great job!

The Whosoevers
United States
7 months using the app
October 3, 2019

love Privy! The app is easy to use, and navigate. I have trie mail chimp and Aweber previously. Privy Is much better and more cost efficient than both of those services. Privy provides great support. I had a one on one support call with Gaite Adolphe, she was extremely personable and knowledgeable. She helped me prepare for my upcoming newsletter release. I am a new customer and already feel comfortable and at ease with switching over to your service. Thank you!

MysticalHealing.Guide
United States
7 months using the app
Privy Operations replied October 7, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited April 24, 2019

I'm very happy with my experience so far. I'm getting a lot more sign ups than I did before starting with Privy

Charmed Jewellery SA
South Africa
7 months using the app
July 6, 2018

GREAT SERVICE LOVE THE DESIGN AND REALLY EASY TO USE FOR SUCH A INEXPERIENCED USER

Purcarbon
United States
7 months using the app
Edited June 12, 2019

App looks really simple and powerful. Payment plan is somewhat steep which will probably limit my ability to upgrade.

Fun With Wireless
Italy
7 months using the app
Privy Operations replied June 12, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Also, we are changing our pricing. Read more about it;
https://www.privy.com/blog/why-were-changing-pricing

May 18, 2018

it`s very useful, and it`s free, you have to install it

Battiphee
China
7 months using the app
May 8, 2020

I just installed this app today, 05/08/20. It was a suggested app from another YouTuber. All I can see is, "It was easy to set up. The customer service was good for today." Hopefully it works well!

Fab Fash
United States
7 months using the app