Reviews (24,918)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 19, 2016

So far I like it. Privy keeps me organized and user friendly. I just started out so I will see how it works.

Sharelle Unique
United States
16 days using the app
July 30, 2017

Excellent I like increas emy conversion

Lhorlogerie Connectee
France
16 days using the app
May 29, 2017

Seems good but haven't had it long enough to find out how usefull it is.

Az Well
United States
16 days using the app
September 27, 2017

this app was very useful and also easy to use. I made wonderful improvements to my store with its use

Ecomlegend
United States
16 days using the app
August 8, 2017

Does what it says. Can take a bit to setup but once up and running it works well.

Wtf Gadgets And Gifts
Australia
16 days using the app
May 12, 2017

It's okay so far. I like that there was I pre-made template for me to use.

Wise Mind Designs
Canada
16 days using the app
July 5, 2023

Initially I wasn't satisfied with customer support. I started working with Kristina and she was very helpful. I'm not sure I totally understand how the app works and continue to say that for me, it's not very user friendly. Additionally, I haven't figured out if the app is worth the cost since I'm just starting my business.

KJT Collections
United States
16 days using the app
August 18, 2017

I want to make it clear I am giving it 4 stars based on the fact I have not fully dug into this app. "SO FAR", it appears to be a well designed app that is user friendly with some great free features. I will re-write this review after a couple weeks when I know more. First impressions are great though, unlike others I have used. I have download other apps and within 10 minutes I uninstalled them based on difficulty and layouts hard to understand. We are off to a great start.

Thecommittedbrand
United States
16 days using the app
February 9, 2018

this is a good app for sales generation

Sagex
South Africa
16 days using the app
June 5, 2019

Seems like a good app, I'm just testing right now and expect some results! Will come back later if it works!

Muddy Paw Co
Mexico
16 days using the app
Privy Operations replied June 5, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, OR sign up for a live training at privy.com/training. Looking forward to hearing about your results!