Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 28, 2017

I've been using this app for 3 months and I've been very satisfied. Very easy to use and lots of options even for the FREE plan.

Luvi Beauty
United States
Over 3 years using the app
August 31, 2017

Great service. Impressed. Thirty new customers and eight new sales within a few days after implementing. Was recommended to me and will definitely recommend as well.

Cyclism Japan
Japan
Over 3 years using the app
Edited February 15, 2017

Great app! Easy to customize. There are also choices on when, where and how the pop-up works.

Delicious Yogini
United States
Over 3 years using the app
May 17, 2018

Free version is very limited access. But very easy to set up

Iste Editions
United Kingdom
Over 3 years using the app
Edited January 7, 2019

Privy is Super Easy to use and has of options to customise to suit your individual business. Definitely Give it a go, like us you won’t be disappointed!

Total Farm Kids
Australia
Over 3 years using the app
Edited May 25, 2019

had to switch to this when shopify and mail chimp parted ways... don't love this app but it was my cheapest option. I think it looks really cheesey and cheap on my site. I will probably switch to something else shortly.

shopthewolfpack
United States
Over 3 years using the app
Privy Operations replied May 30, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

December 11, 2017

Great app for capturing customer emails. Easy to install and customize.

Tweak Boutique
Canada
Over 3 years using the app
February 22, 2018

setup was quick and painless. will now wait and see how it works.

Maaiki
South Africa
Over 3 years using the app
August 17, 2017

It was super effective and I love that it is free!

Expressionmed
United States
Over 3 years using the app
September 12, 2016

I love Privy! It was exactly what I was looking for and it's so easy to use and super customizable!

Urban Baby Runway
United States
Over 3 years using the app